The next challenge for AI: knowing what to build
AI has got very good at building things. What it hasn't figured out yet is what to build, and why. That's not an intelligence problem. It's a context problem.
AI has got very good at building things. What it hasn't figured out yet is what to build, and why. That's not an intelligence problem. It's a context problem.
We had everything in place. Channel partners lined up, systems ready, white glove service rehearsed. The day we went live, nobody called. Six months later we were still tweaking. Here's what I wish I'd known.